Patient Administration Manager

Ramsay Health Care
August 24, 2020
Shepparton, Australia
Job Type
Application Close Date
Contact Title
Finance Manager
Contact Name
Matthew O'Shannessy
Contact Email
Contact Phone


We are seeking an experienced medical administrator to take on a Patient Administration Manager role at Shepparton Private Hospital.

This is a permanent Full-Time position that will see you leading our busy Health Information and Front Office teams.



About the Role

In this role you will be responsible for the management of patient administration services at the hospital.  This includes leading the reception, scheduling, clerical and Health Information Services teams to ensure the appropriate management of patient records and that data is collected, collated and managed in line with site, state and federal legislative requirements.

You will be pivotal in providing leadership and guidance to the diverse 12-member multi-disciplined team including clinical coders, medical records clerks and administrative professionals.

This role directly reports to the Finance Manager of the hospital.



About You

This role will suit either an experienced Health Information Manager or a skilled administrative leader, ideally with experience in hospital or medical operations, as training can be provided in the Health Information space for the right applicant. A highly-developed leadership skillset with the capacity to organise and inspire your staff will also be key.

You will also demonstrate;

  • Proven senior experience within Medical Administration is ideal for this role with Coding/Medical Records experience being desirable, though not essential.
  • Practical knowledge and experience in current disease classification along with private hospital experience will be well-regarded.
  • Membership with Health Information Management Association of Australia (HIMAA) and a qualification in Health Information Management will be highly regarded, though not essential.



The Hospital

Shepparton Private Hospital, owned and operated by Australia’s largest private health care provider, Ramsay Health Care, provides an extensive range of inpatient and day patient services all located on site for the convenience of our patients. Equipped with advanced medical, surgical and diagnostic technology, the Hospital and our team of highly skilled practitioners are able to provide the very best of Medical, Surgical, Endoscopic, Oncology, Mental Health and Rehabilitation care. Our highly skilled team of nursing and medical staff take pride in delivering a distinctive private hospital experience and a quality of care that is recognized by the community and the industry.



How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include a Cover Letter, CV and 2 current work-related referees).

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police check and Working with Children clearance prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

If you would like to discuss this opportunity, please contact Matthew O’Shannessy at


This organisation promotes the safety, wellbeing and inclusion of all children in line with our Child Safety Commitment Statement.

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